Call us at 218-365-4726 between 9 AM and 8 PM seven days a week. We will discuss your trip options, check availability of dates and times, gather your party’s information, and confirm your dog sled trip reservation.
An advance deposit of 50% of the total cost is required to guarantee your dog sled trip reservation, with the balance due on the date of your trip. We accept Visa, Master Card, and Discover credit or debit cards, or you may send a personal check or money order made payable to "Chilly Dogs" and mail to:
Chilly Dogs Sled Dog Trips
1557 Esterberg Road
Ely. Minnesota 55731
If you cancel your dog sled trip reservation for ANY reason...
...30 days or more in advance of your trip date, your deposit, minus a $50 change fee, can either be refunded or applied to another trip date this season or next.
...15-29 days in advance, your deposit, minus a $50 change fee, is not refundable, but is transferable to another trip date this season or next.
...14 or fewer days in advance, your deposit is forfeited/not refundable. If one or more people drop out of your reservation 14 days or fewer in advance, your credit card will be charged for the remainder of their trip balance (unless you contact us and we are able to fill those vacancies).
There are no refunds on Gift Certificates.
It is important to note that dog sledding is an adventure activity, and whether you're mushing the team, riding in the sled, or taking a tour of the dog yard, there is an inherent degree of risk. For this reason, all of our guests must read and sign a Liability Release form in order to participate.
We consider your personal information private, and as such, we will never share any of your personal data with anyone else for any reason. We do, from time to time, post photos on our website or social media pages on Facebook or Instagram that may or may not include your likeness, but no personal data or identification is ever included. We respect your right to privacy and will afford you the same courtesy and confidentiality that we ourselves appreciate from others.
Concerning Alcoholic Beverages and DrugsAlcoholic beverages and cold weather outdoor activities make a dangerous combination. We strictly prohibit their use on all of our trips. Possession or use of illegal drugs is also expressly prohibited on all of our trips.
Thank you for your interest in Chilly Dogs Sled Dog Trips. It is our great pleasure to provide you with the highest quality dog sledding experience possible. We love our dogs. We love what we do. And we'd love to hear from you!