An advance deposit of 50% of the total cost is required to guarantee your dog sled trip reservation, with the balance due on the date of your trip. We accept Visa, Master Card, and Discover; or you may send a personal check or money order made payable to "Chilly Dogs" to:
Chilly Dogs Sled Dog Trips
1557 Esterberg Road
Ely. Minnesota 55731
It is important to note that dog sledding is an adventure activity, and whether you're mushing the team, riding in the sled, or taking a tour of the dog yard, there is an inherent degree of risk. For this reason, all of our guests must read and sign a Liability Release form in order to participate.
We consider your personal information private, and as such, we will never share any of your personal data with anyone else for any reason. We do, from time to time, post photos on our website or social media pages on Facebook or Instagram that may or may not include your likeness, but no personal data or identification is ever included. We respect your right to privacy and will afford you the same courtesy and confidentiality that we ourselves appreciate from others.
If you cancel your dog sled trip reservation for any reason...
...30 days or more in advance of your reserved trip date, your deposit, minus a $50 change fee, can either be refunded or applied to another trip date this season or next;
...15-29 days in advance, your deposit, minus a $50 change fee, is not refundable, but is transferable to another trip date this season or next.
...14 or fewer days in advance, your deposit is forfeited/not refundable.
In the rare event that Chilly Dogs must cancel your trip due to unforeseen circumstances, you may choose to have your entire deposit refunded to you or applied to another trip date this season or next. There are no refunds on Gift Certificates.
Alcoholic beverages and cold weather outdoor activities make a dangerous combination. We strictly prohibit their use on all of our trips. Possession or use of illegal drugs is also expressly prohibited on all of our trips.
Our guides are trained in wilderness safety and first aid. If you or someone in your party has personal medical needs or prescriptions, we urge you to come prepared with the necessary equipment/medications to maintain your good health. A medical clinic, a hospital, and ambulance service are available in Ely
Thank you for your interest in Chilly Dogs Sled Dog Trips. It is our great pleasure to provide you with the highest quality dog sledding experience possible. We love our dogs. We love what we do. And we'd love to hear from you!